Tuesday, December 30, 2014

911 Is For Emergencies Not Broken WiFi

This Canadian Press story reports that people calling 911 to report broken WiFi connections was the biggest nuisance call received by E-Comm during 2014 The 911 call centre handles about 2600 calls per day and while most are for real emergencies they also have to deal with nuisance calls such as reporting a broken WiFi connection at a coffee shop.

Other 'shake-your-head' calls they get include wanting a replacement slice of pizza, ordering a cab, wanting to know the date or even wanting help finding lost glasses.

Maybe it is a sign of the times and the addictive power of being online that results in people equating a broken WiFi connection with a house fire or vehicle accident.


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